FAQ
Questions, answered straight
Still stuck? Email support@auhost.site. A real person replies, usually within 5 minutes.
Which plan should I pick?
Start suits one personal site. Grow fits small businesses and blogs with up to 3 sites, plus daily backups and staging. Superstar is for busy stores and apps with up to 7 sites, Node.js and WooCommerce tuning.
Can I upgrade later?
Yes. Upgrade from your client area whenever you need more room. Your site stays on the same Sydney servers.
Is the price really fixed?
Yes. The monthly price you sign up at is the price you renew at. No intro rate, no renewal hike.
How fast is my site live?
Your hosting is set up automatically once payment clears.
Do you offer refunds?
We don't refund money. If you're not happy, we give you a free month instead and work to fix the problem.